Legal

Terms of use

Rory's End User Agreement. Section 17 covers the free tools in ChatGPT, Claude and on this site.

Version 1.2.0 · effective 1 October 2026

This End User Agreement (the “Agreement”) is a contract between you and Rory (the “Service”), operated by Folkware (ABN 69 340 390 198) (“Rory”, “we”, “us”). By creating an account, signing in, or using the Service you agree to be bound by it. If you do not agree, do not use the Service.

Alpha software — important notice

This Service is currently in alpha. It is provided for early access and testing purposes. You should expect bugs, incomplete features, unexpected behaviour, and potential data loss. By using the Service you accept these risks. Folkware (ABN 69 340 390 198) takes no responsibility for any loss of data, business interruption, or consequential harm arising from use of the Service during the alpha period.

1. The Service

Rory reads your business email and connected systems (such as AroFlo, Buildxact, Google Sheets and supplier portals), classifies what needs your attention, and prepares drafts you can approve. You remain responsible for every action you take and for everything you choose to approve.

2. Eligibility and accounts

  1. You must be at least 18 years old and have authority to bind the business you represent.
  2. You are responsible for keeping your credentials secure and for all activity on your account.
  3. You must give accurate information and keep it up to date.

3. Acceptable use

You will not, and will not permit anyone else to:

  1. resell, sublicense, lease, time-share or otherwise commercially exploit the Service or any data made available through it;
  2. scrape, crawl, harvest or mass-extract data from the Service or any system it connects to;
  3. reverse engineer, decompile or attempt to derive the source code, models, prompts or signing algorithms used by the Service, except to the limited extent that mandatory law forbids that restriction;
  4. interfere with, overload or disrupt the Service, its underlying infrastructure, or any third-party system the Service integrates with;
  5. use the Service to transmit malware, to send unsolicited communications in breach of applicable law, or to violate the rights of any person;
  6. use the Service to make consequential decisions about people without meaningful human review.

4. Your data and content

You retain all rights in the data, messages, files and content you submit or that we ingest on your behalf (“Customer Data”). You grant Rory a non-exclusive, worldwide, royalty-free licence to host, process, transmit and display Customer Data solely to operate, secure and improve the Service for you. We will not sell Customer Data and we will not use it to train general-purpose models for third parties.

5. Connected systems — AroFlo and other integrations

When you connect AroFlo, Buildxact, Google, Microsoft, supplier portals or any other third-party system, you authorise Rory to access and process content from those systems on your behalf, subject to that provider’s terms. You acknowledge and agree that:

  1. content retrieved from AroFlo remains the property of AroFlo and/or its customers and is licensed to you only for your own internal business use through Rory;
  2. you must not resell, redistribute, publish, scrape, mirror, or use AroFlo content to build a competing product, and you must not extract AroFlo content for any purpose other than the legitimate operation of your business through Rory;
  3. you must not reverse engineer or attempt to discover the design, structure, or signing mechanisms of the AroFlo API or any other connected API; and
  4. if a connected provider terminates or restricts Rory’s access, the corresponding features may be suspended or removed without notice.

6. Drafts and suggestions Rory produces

Rory summarises content and prepares drafts automatically. These outputs can be incomplete, inaccurate or misleading. You are responsible for reviewing and approving any draft before it is sent, ordered, scheduled or otherwise actioned. Rory is not liable for losses arising from output you approve without adequate review.

7. Fees and subscription

If your plan is paid, fees, billing cycle and tier limits are shown in the Service. Subscriptions renew automatically unless cancelled before the renewal date. Fees are non-refundable except where required by law.

8. Service changes and availability

We may add, change, suspend or remove features at any time. We aim for high availability but the Service is provided “as available” and we do not guarantee uninterrupted operation.

9. Confidentiality of integration interfaces

Information about how the Service connects to third-party APIs — including AroFlo’s API design, signing algorithm, request structure and any non-public documentation — is the confidential information of the relevant provider. You will not disclose, copy or republish that information.

10. Intellectual property

The Service, including its software, models, prompts, designs and brand, is owned by Rory or its licensors. Subject to your compliance with this Agreement, Rory grants you a non-exclusive, non-transferable, revocable licence to use the Service for your internal business purposes for the duration of your subscription.

11. Suspension and termination

  1. You may stop using the Service at any time and request deletion of your account.
  2. We may suspend or terminate your access immediately if you breach this Agreement, if a connected provider requires it, or if continued operation would expose Rory or other users to material risk.
  3. On termination, your licence ends and we will delete or return Customer Data in accordance with our Privacy Policy and applicable law.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. Nothing in this Agreement excludes any rights you have under the Australian Consumer Law that cannot lawfully be excluded. During the alpha period the Service may lose, corrupt or fail to process data without warning.

13. Limitation of liability

To the maximum extent permitted by law, Rory’s total liability arising out of or in connection with this Agreement is limited to the fees you paid for the Service in the 12 months preceding the claim. Rory is not liable for indirect, incidental, special, consequential or exemplary damages, or for lost profits, revenue, data or business opportunities.

14. Indemnity

You will indemnify and hold Rory harmless from any claim, loss or cost arising from (a) your breach of this Agreement, (b) your misuse of the Service or any connected system, or (c) Customer Data you submit, to the extent caused by your acts or omissions.

15. Changes to this Agreement

We may update this Agreement. If a change is material, we will surface it inside the Service and ask you to re-accept. Continuing to use the Service after a material change means you accept the updated terms.

16. Governing law and disputes

This Agreement is governed by the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia, except that either party may seek urgent injunctive relief in any court of competent jurisdiction.

17. Free tools

The “free tools” are the “Rory Tools” app for ChatGPT and Claude (the extra check, chase plan and drawing changes tools), the chase plan form on getrory.com.au, the pages and PDFs they create on plugins.getrory.com.au, and the reminder emails you can ask for. By using any of them you agree to this section and to the rest of this Agreement as it applies to them. Section 7 doesn’t apply to the free tools, and you don’t need an account to use them. Where this section differs from the rest of this Agreement, this section governs the free tools.

  1. Free, as is and as available. The free tools are provided free of charge, “as is” and “as available”. To the extent permitted by law, we give no warranty that the free tools, or anything they produce, are accurate, complete, current or fit for any purpose, or that they will be available or free of errors. We may change, limit or withdraw any free tool at any time without notice.
  2. Not advice. Everything the free tools produce — including verdicts on whether something is an extra, notice dates, chase plans, messages, notices, letters of demand, logs, totals and drawing comparisons — is general information and templates. It is not legal, financial or professional advice. The free tools don’t read or interpret your contract and don’t know your circumstances beyond what you enter. Get advice from a qualified professional before you rely on anything with legal or financial consequences.
  3. Dates and deadlines are estimates. Dates, deadlines, notice periods and business-day calculations are estimates based on what you enter and on public holiday data that may be incomplete or out of date. Your contract and the relevant legislation, including your state’s security of payment legislation, may set different periods, starting points or ways of giving notice. You must check every date against your contract and the law before you rely on it.
  4. Drawing comparisons. Drawing comparisons are automated and can miss changes or show changes that don’t matter. Check the drawings themselves before you price or act on a change.
  5. ChatGPT and Claude. The assistant you choose — ChatGPT, provided by OpenAI, or Claude, provided by Anthropic — decides when to use the free tools and writes the verdicts, reasons and messages. Your use of it is governed by that provider’s terms. We are not responsible for what the assistant writes or does, or for the provider’s service.
  6. You are responsible for what you send. You decide what to send, to whom and when. You are responsible for checking every message, notice, letter and log before you send it or rely on it, and for making sure it is accurate, lawful and appropriate. We don’t send anything to your clients or anyone else for you. We are not a party to any contract or dispute between you and anyone you send a document to.
  7. Documents are deleted. Documents the free tools create, with their pages and PDFs, are deleted 90 days after the last change. Keep your own copy of anything you need. We don’t keep backups you can recover, and we can’t restore a deleted document. Anyone with a page link can open that page, so share links with care.
  8. Acceptable use. You must not use the free tools to create or send anything unlawful, fraudulent, false or misleading; to impersonate anyone or claim authority you don’t have; to demand money that isn’t owed, or to harass, threaten or coerce anyone, including when chasing a debt; or to upload or link to material you don’t have the right to use. You must not scrape, crawl or send automated requests to the free tools or their pages, get around rate limits, or interfere with, overload or test the security of the service. We may block or limit your use, or delete documents, if we reasonably believe you have breached this section. Section 3 also applies.
  9. Liability. To the extent permitted by law, Folkware excludes all liability for any loss or damage arising out of or in connection with the free tools or anything they produce, however caused (including by negligence), including indirect or consequential loss, lost profit or revenue, missed deadlines or notice periods, and the outcome of any payment claim, adjudication or other dispute. Nothing in this Agreement excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified. Where our liability for failing to comply with such a guarantee can be limited, it is limited, at our option, to supplying the services again or paying the cost of having them supplied again.
  10. Privacy and governing law. Section 10 of our Privacy Policy explains how we handle information in the free tools. Section 16 applies: this section, like the rest of this Agreement, is governed by the laws of New South Wales, Australia.

18. Contact

Questions about this Agreement: kosta@getrory.com.au.